Hampshire Hospitals Role Description

The Clinical Matron (CM) has 24-hour accountability for quality, staff, finance, and performance of their area. The CM will be responsible for ensuring patients receive high quality, evidenced based compassionate care. The CM will be responsible for ensuring that staff are supported and developed to deliver high quality care in accordance with the Trust values. The CM will have enhanced clinical skills and provide clinical expertise both within their own clinical environment and across the organisation as necessary to support the Organisational Strategy in the achievement of professional, operational and clinical governance objectives. This will involve being responsible for the development and implementation of service improvement and/or policies in their area of expertise. The CM will work closely with the named consultants to provide day to day professional leadership with a significant focus on improving the experience and care for patients.

Responsibilities

Provide professional leadership and line management to a range of staff, holding 24-hour accountability for the care delivered within the departments
Develop exceptional collaborative working relationships both within and outside the organisation that promote a culture of continuous improvement in quality and safety
Oversee and support the delivery of high-quality care, safe and effective care focused on improving outcomes and experience for patients, families, and carers.
Assist and lead in the implementation of the trust clinical governance strategy. Uphold the vision and values of HHFT. Working collaboratively with teams to manage demand, capacity, and patient flow within the services.

Customer Care for Patients and/or Service Users

To maintain a broad, high level clinical skill set within the team to create an environment that ensures the safe reception, treatment, transfer and discharge of patients, their relatives and carers.
Establish and lead effective systems within the department to gain patient and carers’ feedback on their experience of care, including the dissemination of shared learning, leading changes in practice in response to patient and family needs.
Establish on-going methods for analysing and measuring performance to make effective plans for improvement or change. Accountable for collaborating with members of the health care team and patients/carers’ to design, implement, and measure safe, cost-effective, evidence-based care strategies.

Training and Research Responsibilities

Regularly responsible for the professional / clinical supervision of a number of staff or students.
To actively liaise with the workforce and education team to resource staff development opportunities for self and for team feeding into the Trust Training & Development Programme.
Create a care environment that stimulates continuous self-learning, reflective practice, feeling of ownership and demonstration of responsibility and accountability.

Role Profile

Responsibilities

Customer Care for Patients and/or Service Users

Training and Research Responsibilities